At Trademax, we are committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you access or use our platform, mobile application, and related services.

By registering an account or using Trademax, you agree to the collection and use of your information in accordance with this policy. If you do not agree with these practices, please refrain from using our Platform.

We collect information that you directly provide to us, including your full name, email address, phone number, date of birth, residential address, and account login credentials during registration.

To comply with legal and identity verification requirements (KYC), we may also collect government-issued identification documents, proof of address, tax identification numbers, and facial recognition/selfie data.

Additionally, we automatically collect technical information such as your IP address, device ID, browser type, operating system, log data, transaction history, and trading activity on the Platform.

We process your personal information to deliver, maintain, and enhance our services, process deposits and withdrawals, enable trading capabilities, and manage your account settings.

Your data is used to conduct identity verification, fulfill regulatory obligations, detect and prevent fraud, mitigate security risks, and ensure safe operating conditions across the Platform.

We may also use your contact details to send crucial account notifications, security alerts, system updates, customer support responses, and optional promotional materials.

Trademax does not sell, rent, or trade your personal data to third parties for marketing purposes.

We may share necessary data with trusted third-party service providers, including KYC verification vendors, payment processors, cloud hosting services, fraud detection agencies, and analytics partners strictly to facilitate Platform operations.

We reserve the right to disclose personal information if required by law, court order, regulatory bodies, financial enforcement authorities, or legal processes to protect rights, property, and safety.

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction.

Security precautions include end-to-end data encryption in transit and at rest, multi-factor authentication options, strict role-based access controls, and periodic system audits.

While we deploy strict safeguards, no electronic transmission or digital storage method is completely secure. We encourage users to safeguard their passwords and enable two-factor authentication (2FA).

We retain your personal information for as long as your account remains active or as needed to fulfill the purposes outlined in this Privacy Policy.

Even after account closure, we may retain certain identification records, transaction histories, and communications to comply with statutory legal, financial, anti-money laundering (AML), and legal audit obligations.

Trademax uses cookies, web beacons, and similar tracking tools to recognize your device, maintain active sessions, remember user preferences, and analyze web traffic and platform performance.

You can adjust your web browser settings to reject or delete cookies. However, disabling essential cookies may impact your user experience or limit access to key Platform functionality.

Depending on your location, you may have rights under applicable privacy laws, such as the right to access, correct, update, or request deletion of your personal data held by us.

You can update certain profile details directly through your account dashboard or request assistance by contacting our privacy and support teams.

Your information may be processed and stored on servers located outside your country of residence. These jurisdictions may have different data protection laws than your region.

When transferring data internationally, Trademax ensures adequate data protection agreements and legal mechanisms are in place to safeguard your information.

Our Platform may contain links to external third-party websites, tools, or integrated payment partners that operate independently of Trademax.

We are not responsible for the privacy practices, policies, or content of external third parties. We recommend reading the privacy statements of any third-party services you access.

We may revise this Privacy Policy periodically to reflect updates in our data practices, system enhancements, or changing legal and regulatory standards.

Any updates will be posted on this page with an updated effective date. Continued use of Trademax after modifications are posted signifies your acknowledgment and acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to our privacy officer or customer support team through the official support channels provided on Trademax.